Transparency

Privacy Policy

We value your trust. This policy outlines how Corelink Consulting Ltd. collects, protects, and uses your data.

At Corelink Consulting Ltd., we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our website (corelink.co.zm) and our services.

Regulatory Compliance: Our data practices are designed to comply with the Data Protection Act No. 3 of 2021 of the Republic of Zambia and international best practices.

Personal Information

Information you provide directly to us:

Full Name, Email Address, Phone Number, Company Details, Billing Info.

Technical Data

Collected automatically when you visit:

IP Address, Browser Type, Device Info, Usage Patterns.

Service Delivery

To provide our consulting, software development, and government service solutions, and to manage client accounts (Client Portal).

Communication

To respond to inquiries, send administrative information (updates to terms, bills), and provide customer support.

Improvement & Security

To analyze website trends, prevent fraud, and enhance the security of our ICT infrastructure.

We do not sell your personal data. We may share information only in the following circumstances:

Service Providers

We work with trusted partners (e.g., Infratel, ZAMREN for hosting) who assist in operating our services. They are bound by confidentiality agreements.

Legal Requirements

We may disclose information if required by Zambian law or in response to valid requests by public authorities.

We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Encryption
Firewalls
Access Control
Secure Hosting

Under the Data Protection Act (2021), you have specific rights regarding your personal information:

Right to Access

Request a copy of the data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data ("Right to be forgotten").

Right to Object

Object to the processing of your data for direct marketing.

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Necessary for the website to function (e.g., login sessions).
  • Analytics Cookies: Help us understand how visitors interact with the site.

You can control cookie settings through your browser preferences.

Last Updated: January 15, 2026