Corelink / Platform / Education & Knowledge

Knowledge Management. Turn collective expertise into a living asset.

When senior staff leave, the institution's "brain" walks out the door. Knowledge Management captures process, decisions and expertise — with contextual delivery inside the apps people already use.

/ Capabilities

Everything Knowledge Management handles for you.

/ 01

Knowledge base

Articles, runbooks, FAQs — with versioning and review cycles.

/ 02

Contextual delivery

Embed a knowledge panel inside other business apps, surfacing relevant articles based on the user's current task.

/ 03

Expert finder

Skills graph that shows who knows what, and who to ask.

/ 04

Semantic search

Natural-language understanding so users find answers without knowing the exact terminology.

/ 05

Federated search

Search across documents, mail, intranet and case files.

/ 06

Communities of practice

Q&A forum, community spaces and cross-functional capture.

/ 07

AI summarization

Auto-summarize long documents and conversations.

/ 08

Content lifecycle workflows

Structured creation, review, approval and publishing with scheduled review cycles to prevent stale content.

/ How it fits

Designed to plug into the systems you already have.

Knowledge Management is part of the Corelink platform — deployed standalone, or integrated with the rest of the suite. Open APIs and pre-built connectors mean you don't have to rip out what works.

See the full platform
/ Integrations
  • REST & GraphQL APIs
  • OIDC / SAML SSO
  • LDAP / Active Directory
  • Microsoft Dynamics
  • Sage / SunSystems
  • PostgreSQL / SQL Server
  • Office 365 / SharePoint
  • Mobile money & banks
  • AWS / Azure / On-prem
  • Webhooks & events

Want to see Knowledge Management running?

We'll set up a working demo on your data, in your environment. Most demos take less than two weeks to stand up.